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Does outsourcing help or hinder business strategy? - Travolution

Does outsourcing help or hinder business strategy?
Travolution, UK
Outsourcing company Sitel is predicting one third of travel company call centres will be outsourced by the first quarter of the next financial year. The forecast comes as the company experiences increased demand from travel businesses looking at ways ...
Australian businesses turning to outsourcing as downturn bites Seeking Media (press release)
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28 May 2009

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