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Free White Paper: When to Outsource Contact Center Solution Testing - TMCnet

Free White Paper: When to Outsource Contact Center Solution Testing
TMCnet
We've read about one major airline's decision to uproot its Indian operations because complaints from US customers about the offshore outsourcing couldn't be disguised by training the Indian agents to speak with American accents or giving them American ...

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16 May 2009

News

Outsourcing is not going to go away anytime soon - The Hindu

The HinduOutsourcing is not going to go away anytime...

21 May 2012

Procurement outsourcing value hits $11 billion - Supply Management

Procurement outsourcing value hits $11 billionSupply...

21 May 2012

Mayor Rob Ford won't outsource garbage collection east of Yonge - Toronto Star

Toronto StarMayor Rob Ford won't outsource garbage...

21 May 2012